PAINPOINTS

Upload Interviews.
Get Customer Insights in 24h.

AI analyzes your customer interviews and creates professional personas with source references.

Free • No signup required • 24h delivery

Join 500+ early adopters
Get insights in minutes
Free early access

Research Partnership: In exchange for the free analysis, you become part of our validation process - your professional feedback helps us improve AI methods.

Painpoints Dashboard

How Painpoints Works

Upload your interview recordings and let AI do the heavy lifting. Get insights, sentiment scores, and personas in minutes.

One-click audio upload

Supports MP3, WAV, M4A formats. Upload multiple interviews simultaneously for batch processing.

Instant transcription & sentiment heat-map

AI transcribes your audio and creates detailed sentiment analysis with advanced machine learning.

AI-validated insights & themes

Get AI-validated quotes and themes with source references, perfect for presentations and reports.

AI-powered persona builder

Receive AI-crafted personas with demographics, pains, and goals validated by advanced algorithms.

PAINPOINTS
Interview Insights Dashboard
78%
Positive Sentiment
12
Interviews Analyzed

Key Pain Points

“Time management issues”85%
“Complex onboarding”67%
“Love the interface”92%
🤖 AI-Generated Persona
“Busy Manager” - Values efficiency, struggles with time, tech-savvy

*Actual AI output from real interviews with verifiable sources*

1

Upload interviews

Securely upload your interview audio files via our encrypted portal. We support MP3, WAV, and M4A formats.

2

AI analyzes instantly

Our advanced AI transcribes, analyzes sentiment, extracts themes, and identifies key quotes automatically.

3

Receive AI-validated persona & export

Get your AI-generated persona with source references, confidence scores, and analysis report within 24h.

Turn interviews into validated insights in 24h.

Perfect for every research scenario

B2B Product Teams

Prioritise roadmaps with evidence. Know what features customers actually want.

Founders

Validate before you code. Make sure you're building what customers need.

Uni Projects

Turbo-charge your thesis research. Analyze interviews faster than ever.

See Painpoints in Action

Try our interactive demo - drag the PDF to our tool and watch the magic happen!

Your Interview File

Interview.pdf

Drag this file to Painpoints →

Painpoints AI

Drop your file here

AI will analyze it instantly

💡 Tip: Drag the red PDF file to the Painpoints tool to see the magic!

Transparent Research Packages

PackageInterviewsDeliveryPriceBest For
Starter324hFreeThesis validation
Founder824h$19Product decisions
Team15+48h$49Market research

Special feature: AI clustering for 5+ interviews reveals pattern connections across your interview set

Our Research Exchange Promise

1. Your Data Ownership

Interview content remains 100% yours - we never store or reuse insights

2. Transparent Process

Receive full documentation of analysis methodology

3. AI Validation

Personas crafted by advanced AI algorithms (with continuous learning)

4. Feedback Partnership

We request your expert evaluation of results to improve our service

Simple, transparent offering

Free expert validation in exchange for your feedback. No hidden costs, no subscriptions.

Free Research Exchange

Starter

Free

Perfect for thesis validation

  • 3 interviews analysis
  • Professional persona with source references
  • 24-hour delivery
  • AI analysis only

Founder

$19

For product decisions

  • 8 interviews analysis
  • Advanced sentiment & themes
  • AI clustering
  • 24-hour delivery

Team

$49

For market research

  • 15+ interviews analysis
  • Team workspace
  • AI clustering
  • 48-hour delivery

Research Partnership Benefits

By participating in our research exchange, you help improve AI interview analysis methods while getting professional validation of your insights.

GDPR compliant
Data deleted after delivery
AI analysis only

Secure Research Exchange Application 🚀

Your secure upload process:

Limited spots – first come, first served.

Next steps: You'll receive secure upload portal details via email. For paid packages, payment is processed after delivery confirmation.

Your Confidential Concierge Service

1

Request instructions via form

Submit your details and interview type to receive secure upload instructions.

2

We email secure upload link

Receive password-protected portal access within 1 hour during business days.

3

AI analyzes instantly

Experienced AI algorithms analyze your content - no manual processing involved.

4

Receive AI-validated persona

• Verifiable quotes + timestamps

• Source transparency report

• GDPR compliance certificate

Your Data Security Guarantee

End-to-end encrypted transfers
Zero data retention (auto-delete in 7 days)
AI processing only - no third-party sharing
Fully GDPR/DSGVO compliant
Enterprise-grade AI
GDPR compliant
Audio processing
Research
Ready